Getting Started

Quick Start Guides

• Deployment and Data Load Overview
• Settings & Configurations Checklist
• Overview & Introduction to the Four Viper Websites
• Full Program Workflow (not using CRM)
• Full Program Workflow (using CRM)
• Provider Management

Viper Basics

• How do I get help when using Viper?
• Configuring Destinations
• Forgot your username or password?
• Creating and using Program Templates

Dashboard and Opportunity Queue

• Why is an opportunity listed under “Incomplete in CRM” or not listed at all?
• Can multiple people work on the same program or proposal?

Demo Site

• Using the Demo Site
• Using the "empty" Demo Site