In VIPER you can create Employee Role Descriptions for each person at your organization. You can edit these Employee Role Descriptions and control their settings within the VIPER Admin Site by clicking on "Settings" in the main header, then by clicking on the "Words" tab under the "Settings" header on the left side of the screen.
Employee Roles Descriptions are the second section that will appear on the page. Simply enter the preferred title for an Employee Role. Note that changes made here will apply to all your VIPER Offices/Locations. Also note that you can set separate titles for internal use and for the Client Facing Site if you want a role to be presented differently in the two places.
You can also edit permissions here that indicate which Employee Roles will appear on your VIPER Client Site when an employee is added to a program in VIPER. For example, you will likely want the salesperson or sales manager who is attached to a program to appear on the Client Site, but you may not want you Program Manager to show up there if the work they do is typically on the back end rather than client facing. Just click the boxes below the appropriate titles to change these settings.